Frequently Asked Questions

Everything you need to know about your Junie beauty experience, from shipping to skincare.

Are Junie products cruelty-free and vegan?

Yes, all Junie products are 100% cruelty-free and vegan. We never test on animals, and we ensure our suppliers adhere to the same ethical standards.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take 7-14 business days depending on your location.

What is your return policy for opened products?

We want you to love your glow. If you are not satisfied, we accept returns on both unopened and lightly used products within 30 days of purchase for a full refund.

Are your ingredients safe for sensitive skin?

Our formulas are dermatologist-tested and designed with sensitivity in mind. However, we always recommend performing a patch test on your inner arm before full application.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team at [email protected].

Do you offer professional or bulk discounts?

Yes, we offer a Junie Pro program for licensed makeup artists and estheticians. Please visit our 'Pro' page to apply for an exclusive industry discount.